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1

Monday, December 26th 2011, 7:11pm

Sound on iPad... how to get it working?

Hi anyone,
I am trying to get the sound working on the iPad. I read in the plugin instructions that it needed to be an "on user" event so I added an intro image that when clicked, would go away and start the sound. But it still doesn't work. Sound is fine on regular browser.
Also, I am uncertain how or if to use the "soundinterface.js" file (is this only for the latest version of Krpano (.14)? As it throws an error on the iPad - (plugin[sounderinterface] loading error: soundinterface.js)
With this specific tour I am using krpano version (.12) because it has a prebuilt template for a regular customer that I have not converted yet.

Note: When activating the sound... via removing the aforementioned image, I get a new code that says " unknown action command: playsound "

Advice/Code to get sound working on v.12

Thanks,
Tony

Posts: 1,857

Occupation: Virtual Tours - Photography - Krpano developer

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2

Monday, December 26th 2011, 8:01pm

Sounds like the js file is not uploaded or in the right place, or your path to it is not correct.
Post a link to your tour to check.
KRPano Developer: Portfolio ::Gigapixel Tagging Solutions - Porfolio 2 :: Facebook :: Twitter :: reddit.com/r/VirtualTour

3

Monday, December 26th 2011, 8:35pm

Tour

Here's the link to the tour. Any advice to get this fixed would be great. It will take me a while to update the customers template to v.14, which I assume is more compatible with iPad etc.

Also, I have been messing around with having the audio in html5 page as a work around, but this doesn't autoplay on iPad... at least as far as I know at this time. I'd like to make a workaround button (play/pause) inside the tour that activates the html5 play/pause feature. If you, or anyone, are aware of code that will call that, I'd be interested in knowing. Using the builtin html5 audio controls is lame and interferes with the page layout.

Thanks in advance for any help.

Tony

Posts: 1,857

Occupation: Virtual Tours - Photography - Krpano developer

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4

Tuesday, December 27th 2011, 1:03am

Don't know. Seems ok

But your soundinterface.js is 10-14 and the rest are 11-24
One error in safari was Resource interpreted as Image but transferred with MIME type text/javascript.
I don't know what could cause that.
KRPano Developer: Portfolio ::Gigapixel Tagging Solutions - Porfolio 2 :: Facebook :: Twitter :: reddit.com/r/VirtualTour

5

Tuesday, December 27th 2011, 10:38am

I don't see the js sound interface

put on your plugin

Source code

1
2
3
...
alturl="plugins/soudinterface.js"
...


and don't forget to put it in the plugins's file

6

Wednesday, December 28th 2011, 7:51am

I don't see the js sound interface

put on your plugin

Source code

1
2
3
...
alturl="plugins/soudinterface.js"
...


and don't forget to put it in the plugins's file



Hey Job1.
I just pulled it out because my customer likes to look at the tours on the iPad. I didn't want the error code popping up as it would kill his impressions of my work. The code was there, it just wasn't helping.
Likely the problem is that I'm not using krpano v.14, but then again I just don't know.

7

Thursday, December 29th 2011, 8:03pm

Solved by updating the tour to krpano v 1.0.8.14

Now it's a non issue.