Panorama load issue

  • Hi,
    I'm having some issues with panorama's not loading completely on my site. Apparently there seems to be a timeout error when krpano tries to download one of the tiles which stops the whole process and also stops the oncomplete events firing in the end.
    I'd appreciate it if you guys and check out some of the virtual tours and panoramas on the links below and see if this issue happens.
    The issue is: The blue loading bar at the bottom will stop somewhere in the middle before the panorama is completely loaded and the sound starts to play. You'll have to refresh the page to get it to continue loading and for the sound to begin after load.

    Links:
    http://www.suriname360.com/category/virtual-tours/
    http://www.suriname360.com/category/panoramas/
    This may also be due to a connection issue on my end but I want to see if you guys get the same.
    Once a pano is completely downloaded and you want to test a complete download again, just clear your cache and see if it sticks in the middle.

    You could also test it with just this tour: http://www.suriname360.com/tour-of-the-pa…den-palmentuin/

    In Internet Explorer version >= 8 press F12 and in the window that appears choose menu option: Cache - Always refresh from server.
    Then go to this link (http://www.suriname360.com/tour-of-the-pa…den-palmentuin/) and keep refreshing a couple of times after the load is complete and sound begins to play and see if during one of the loads the blue bar hangs in the middle. (please try at least 5 times, so 5 full loads and see if any one of them fails/hangs)

    For testing purposes, do not go full screen and do not click around inside the panorama until the load is complete and the blue bar disappears from the bottom and you hear the background sound playing.

    Many thanks in advance for trying. Let me know the results.

    Regards,
    Karel

  • That's good to hear Hans, that it loads for you. I was/am worried it was something with the scripting.
    Did you also try refreshing a single virtual tour a couple of times while clearing the cache before each load?
    In any case, thanks a lot. Hope some other people try it as well.
    Karel

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