Firefox HTML 5 - Video Error

Hello,

I noticed this issue using Videoplayer.js on HTML 5 Firefox (v19.0) on Mac.

<action name="closevideo">
plugin[%1].closevideo();
</action>

Then the log opens with this msg: "ERROR: null - loading video failed!"

On other HTML5 browsers ( Safari & Chrome ), it works as expected.

I'm using the videoplugin action stop(); instead, but I really wanted to prevent unnecessary video streams.

Any suggestions?

Thanks for the reply Klaus.

I guess I did not provide enough info, so I explain a little bit further:

The video is first playing in .webm format and only when I close it the error occurs. So it is not because of browser HTML5 video compability as the video works on first instance.

The video is set as a plugin inside a layer, maybe that has something to do with it.

Regarding Firefox 19 on Mac videoplayer Errors on HTML5 version :

Besides the closevideo action not functioning, fixed URL's don't work when using several video formats and let the plugin automatically choose the appropriate one, set the paths to all video files at once and separate them by a pipe | character.

Example on log:

ERROR: http://www.example.com/videos/help1.mp4|http://www.example.com/videos/help1.ogv - loading video failed!

The fixed URL works but only when applied for a single fixed URL. All other browsers work correctly.

What I did was a turnaround to detect firefox and make a HTML5 version for it, then applied device.flash and device.html5 to provide isolated fixed URL.

I just wanted to report this behavior on Firefox and try to know if this is happening to more people.

Hi Klaus,

thanks for the quick reply. Here's the version I'm using on-line:
/* krpanoJS 1.0.8.15 videoplayer plugin (build 2012-10-05) */

and Browser.useragent:
BrowserUserAgent=Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

Soon I'll be able to post the actual example, for now I can't share for client's privacy.