"Panorama Expired" error even if we have a valid license.

1st Official Post

    Hi klaus.krpano ,

    We are facing "Panorama expired" error. Can you please help in getting rid of this error? We have a valid license that we have purchased yesterday.
    hd@vpix360.com


    We are using following commands:

    /krpanotools register license_key_here

    ./krpanotools register show (it shows as registered)


    Then I tried to generate files from below commands

    ./krpanotools protect -o=krpano.js

    ./krpanotools protect -o=krpano.swf

    ./krpanotools protect -o=krpano.js -domain=<subdomian>.<domain>.com

    ./krpanotools protect -o=krpano.swf -domain=<subdomian>.<domain>.com

    ./krpanotools protect -o=krpano.js -domain=<subdomian>.<domain>.com-expire=2025-06-30

    ./krpanotools protect -o=krpano.swf -domain=<subdomian>.<domain>.com -expire=2025-06-30


    Thanks,

    Anup

    • Official Post

    Hi,

    this expiration message is only displayed if an expiration date has previously been set manually.

    To remove it, replace the current krpano viewer file of that tour with a new one (that has a new expire date or no expire date).

    Best regards,
    Klaus

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!

Register Yourself Login