Try to contact customer support on: https://gopro.com/help/ContactUs
There is no obvious support email link on any of the GoPro pages. Ok problem solved, I retried the get License key option in PTP and my email was accepted this time and license retrieved, nothing has changed my end and I know with certainty the email was correctly entered every time.
Hi Folks,
with the demise of Kolor I'm in the process of making a safe backup of the software and licenses (like a lot of other users) but I've hit a snag with requesting the KRPano license for KRPano 1.19-pr16.
KRP is shown as registered in the PTP license page and when I request the license via the License page in PTP my email address isn't recognised.
Is there a fix to this problem so I can get the KRPano license for safekeeping?
best regards Kev
very nice!
thank you :)
1st attempt at a 360x180 night time panorama.
41 images taken with a Sony A7S and Samyang 24 f/1.4 lens on a NN3 mount.
http://www.photosbykev.com/panoramas/Snowdon/Snowdon.html
