Beiträge von 360ninja

How come this viewer, just one example, works without WebGL on same tablet where Krpano shows huge holes in panos? https://pannellum.org

Thanks!

Thanks, Benji.

Thanks, Klaus.

Klaus, does all of that change the fact that Krpano is not able to display panos correctly on the most popular browser, Chrome, on the most popular mobile platform, Android, right now?

What does "blocking the GPU of some devices" mean? Which devices? What are the stats? Are we talking 1% or 99% of all Android devices? How bad is this?

This is the picture I am currently seeing: Everyone I ask that is using Chrome on Android is seeing the same huge holes in all Krpano supported panos as can be observed in the images above in this thread. Incl. all panos on this website and in this forum.

Also, just curious, do you think Chrome should adjust to Krpano or should Krpano adjust to Chrome? Or who should do what here to fix this ASAP?

What do I say to the cients regarding the future of this? Minus the tech talk (= hieroglyphs to them). What do you see forward?

Thanks!

Thanks for the link, Sacha.

So that is the correct place where this should be reported ASAP.

And Klaus should be the one reporting it, since he knows the inner workings of Krpano best and can formulate it most helpfully to Chrome developers.

Ok, so go ahead, please.

Waiting on you, Klaus.

Thanks.

Sacha, do you mean that we should create a new, separate thread where bug report regarding this should be posted, along with all the details? If so, I can do that, just confirm. Thanks.

Today, the situation is still the same. Looking at all links to various panos and virtual tours posted in this forums today. Everyones panos have huge holes in them, an all Android based devices. In Chrome. by far the most popular browser. This is DEFCON 1.

Klaus, perhaps it would be a good idea to make a sticky thread where you kindly ask everyone on this forum to write to correct Google Chrome team and request an urgent fix for this. The scale of this bug and it's effect on everyone here (especially those of us that do this professionally) is kind of big. And please link to one exact spot, so all requests we make are 100% targeted and focused at one place that matters most, in your opinion. Thanks, Klaus. Let us know, if we can help. Do you need anything? Screenshots, specs, whatever, you name it.

Thanks much for confirming, Sacha.


Wonder why the Chrome team does not fix this. It's not like they cannot fix it. It works fine in beta version of the same browser. If you try in Google Chrome Beta (for Android, it's available in Play Store), panos look fantastic.


But in the Google Chrome almost everyone is using on their Android smartphones & tablets the holes in the panos are enormous. If they were smaller, it could perhaps be temporarily tolerated somewhat, but it is the largest tiles that are missing. I can understand the clients completely.


So right now Krpano is not working properly (because of Chrome team not fixing this) on more than half of all mobile devices. And no known workaround. This is a biggie, ladies & gents.. Why is there not much more concern about this? I must be missing something. I hope I am. But whatever Android device I get reports from, it's the same.

Today, after the latest Chrome for Android update, this major problem is back and the solution above does not solve it anymore.

Current status:

Chrome team has not solved this problem from their end.

Klaus says that it is up to them to solve it.

Current reality:

All your panos shown across all smartphones & tablets using Android are shown with huge holes in them, showing background where the krpano tiles should be.

Request:

Please check what you see on you Android device and report back along with your krpano version, platform specs, etc.

Much thanks.

Am surprised there is not much more conversation about this. This bug literally destroys how your panos look and work for an enormous amount of users. Am I missing something?

Here:

Krpano 1.18.5

Platform & Chrome:

Please see below

Thank you.

+1. Latest Firefox, latest Krpano (18.2).

https://www.youtube.com/watch?v=JJMn8kyE7JI

Video is unlisted, not searchable.

Are there any workarounds at this point in time?

Thank you.

I just wish Chrome was as good at their support as you are. Still waiting.

Wonder a bit what is the best place on the Internets tubes to contact them from.

Perhaps I have to send them a nice greeting card, along with lovely flowers and a cake.

Status update. For anyone else enjoying and thoroughly rejoicing in this itsy bitsy teenie weenie Chrome bug, whose customers are encountering this problem and wondering about it, this is the setting that you can advise them to enable on the affected tablet. Danke, Klaus.

Correctamundo. Will report the problem to the Chrome developers and include all information about my device. But first I'll quote Ezekiel 25:17 to the developer that decided to do this. Then I'll ask him if they speak WebGL in What...

Where did you get 38 for Android? This is the latest Chrome I can see in Play, on fresh refresh couple of seconds ago:

This "little" bug seems to be back, as of today 08. September 2014, on all Android OS Chrome browsers. And it can be reproduced on all Krpano.coms own examples. So not just on examples with custom overlapping element(s), but on ANY example. In fact I could not find 1 Krpano example on the Internet that did not have it. It seems to be global.

The reason appears to be latest Chrome update.

Please let me know if you need a video of the bug or if I can help you solve it in any other way.