Beiträge von wheller

So as it turns out, there must have been some sort of security policy on the "documents" directory disallowing unknown apps from reading files. Really did not expect that, since it was not even loading the UI components that were embedded. But when I ran it from my thumb drive it worked perfectly. Then we moved the working copy to the documents folder, and it stopped working. Copying the whole tour to the root of the C: drive fixed the issue. Very strange. Hope it helps someone in the future.

Hi,

I'm having a problem with a tour I created for a client. They have an important meeting early next week and they wanted to take their tour along on a laptop. So I created a stand alone app for them. I've actually done this in the past for the same client with no problems. But this is a different computer.

System: Windows 7 Enterprise
Tour: A large tour with a customized interface, tiles are external, everything else (all UI elements) are embedded.
Krpano version: 1.16.7
Situation: Only the Loading spinner appears on a black background. And although the tour is set to go full screen it does not. No UI elements are displayed other than the spinner. So that rules out something as simple as the tiles not being in the right place since when I remove them I at least get the UI elements.
Shocker: The client is competent and reasonably technical, and has tried everything I have asked her to do step by step and without question. She has answered all my questions intelligently and completely. In other words: THE KIND OF CUSTOMER YOU WANT TO TAKE CARE OF!

I have tried:

1. Downloaded the tour and unzipped it myself to make sure there was nothing lost in transfer.
2. Tested above on Windows 7, Vista and 8 with no problems
3. Sent them a fresh copy in a clean zip file
4. Upgraded flash player on their machine (I don't believe the standalone needs this, but I thought there could be some kind of odd conflict)
5. Created 5 different variants of the tour including using a prior version of Krpano Protect and the matching version of Krpano (1.0.8.14) and unsetting options such as "Start in fullscreen" and "Hide Menubar", none of which worked.
6. Created a standalone tour from an unrelated single node Krpano VR image to see if it was something in the complexity of their tour. Didn't work.
7. Created 2 simple projector files from default templates in Flash CS6. Both of these work!

The tour works on this machine via the client's Intranet. But that won't be an option during the meeting. I'm going there this afternoon to take a closer look and my last fallback is to give them an HTML and SWF file to load locally in their browser.

Does anyone have any ideas of settings that I can check on the machine or any ideas for debugging this?

Thanks in Advance! Especially if you've read this far.

Excellent, I got it working. Not sure what I did wrong the first time but I rebuilt the protected file and it worked perfectly.

Thank you for confirming I was on the right track, knowing I'm not going down the wrong path completely makes it much easier to experiment with different setups.

This is the first time I've used kprotect, and like all your other tools it's excellent.

-Bill

If you tried to read this post before, the tags were not displaying in the code blocks... hopefully it makes more sense now.

Hi,

I would like to include an XML file that is not embedded from one that is. What I want to do is leave the map xml exposed so the client can add their Google Map API key.

embedded:

main.xml ...<include url="map.xml" />...

external:

map.xml ...<plugin name="map"key="Endter your Google Maps API Key HERE!" ... >...</plugin>

But I'm not having much luck. I have not tried using full paths, since that would not work for my situation. I just wanted to ask if this is a setup someone has solved before I keep experimenting.

Not sure if this is a viable solution (I assume this would be equivalent to replacing the current XML rather than 'including') but I also tried adding doing a "krpano.loadxml(MapXML);" from a plugin swf but I get an error with that...
Error: Call to a possibly undefined method loadxml through a reference with static type krpano_as3_interface.

Any guidance or ideas would be greatly appreciated.

Thanks in advance!

I still have just slightly over 5% of my users on flash 9. I'm not ready to turn them away (and saying you have to upgrade might as well be turning them away in my experience). OTOH, it should be trivial to auto detect in Javascript and just load an older version of the viewer for them. So dropping flash 9 would not be a tragedy as far as I'm concerned.

I guess my vote would actually be to leave it up to Klaus. If you can significantly reduce complexity and keep your life easier thereby making time to add all kinds of cool new features I'd have to say I'm all for that.

Either way I have to say KRPano is an outstanding tool, thanks for all your hard work!