Hi insideplaces, as per my comments here: SoundInterface doesn't work on iPhone. Why? there's no sound for your tour on my iPhone 7 Plus. I connect a bluetooth headphone and there's the coolest music!
Hello Guys. Thank you both for your answers. It turned out be a cache issue. Just cleared the browser cache and cookies and the sound started to work.
A friend of mine also reported this, and it was his iPhone silent mode switch.
Hello! Hope you are doing well.
I'm having a problem with soundinterface plugin. On desktop sound is working great, but on mobile (iOS or Android) sound is not playing. Not even after first interaction.
Tour 360: Quinta da Porta Caseira
Am I doing something wrong here?
Thanks.
theoretically yes, only with hotspot. And for what purpose if controllers are used on the Quest instead of crosshairs, which is what is used for mobile VR?
Hello! Thanks for you reply. Actually I'm not using controllers. But I'd like to set the crosshair to be aways visible like on mobile, is that possible?
Hi! I have a doubt regarding the webvr plugin in devices that have controllers, such Meta Quest. I'd like to know if is possible to force the crosshair to be visible on such devices.
Thanks.
Hi guys! Has there been any recent change in the way the browser interprets sound? I have this Tour where in desktop browser is working fine, but on mobile the sound is streamed only after you change the scene. Before the sound was executed after a first interaction like panning the scene. Is there anything to resolve this?
Hi, Klaus. Thank you for checking this out. Is it possible to use multires with panoramas outside the 2:1 proportion?
I use the make pano command with the following .config file:
panotype=autodetect
stereosupport=true
makescenes=false
frames=false
converttocube=true
converttocubelimit=360x120
converttocubeformat=jpg
multires=true
levels=auto
tilepath=%INPUTPATH%/tiles/l%Al[_c]_%Av_%Ah.jpg
thumbpath=%INPUTPATH%/tiles/thumb.jpg
previewpath=%INPUTPATH%/tiles/preview.jpg
makethumb=true
thumbsize=350
xml=false
html=false
jpegquality=97
jpegsubsamp=422
tilesize=512
levelsizes=512,1024,2048But this is working only with 2:1 imagens, if I try using different proportions I get the Not valid cubestrip error.
Hello guys, I'm facing an issue on this project when I open in iPhone. Desktop and Android is working fine. Can someone please help me figure out what I am doing wrong?
Thank you.
...no plugin, just change 'playsound' to 'streamsound' in your html file... a simple and easy change...
LOL I meant Action, typed in a hurry. Thanks again.
Hi,
I think it might your .mp3 sound file - it is huge (~58MB).
Note - the playsound action uses the WebAudio API and that API fully loads and decodes the sound file before playing - and a compressed 58MB mp3 files needs as decoded sound samples surely an huge amount of memory (in your case: 2428sec * 44100hz * 32bit * 2stereo = ~817MB).
Try using streamsound instead - that will load and play the file chunk-wise and use much less memory.
Best regards,
Klaus
Hi Klaus, thank you for replying. I was thinking the same. I'll guide the client to use a lighter mp3 file and try to use this plugin you suggested.
Thanks again, best regards.
Hello guys. I have this tour that is crashing only on mobile devices. It looks like there is a redirect loop. But this is happening only in this project, other projects are working as expected. Can someone help me debug what is going on?
Hello guys! I have noticed in my tours when I enter in VR mode that the central cursor is a little off center.
As you can see in the link abode, The right eye is a little to the left when comparing to the left eye.
Hello. guys. I am facing an issue with iPhone 14 Pro with iOS 16.4.1 where when entering VR mode, it prompts for sensors access but, changes the view to VR, but the sensor doesn't trigger the movement.
Also, on Samsung A22 sensor tracking is over too sensible.
Happening in this example: https://krpano.com/releases/1.21/…rtment/tour.xml
Display MoreHello, we are experiencing an issue with sound interface on iOS devices.
We have a tour with a music across the scenes. This works fine when viewing on desktop or Android devices. But on iPhone, the sound stops when changing scenes (chrome and safari browsers).
The issue can be seen in the link below.
Can anyone help me figure out whats going on?
Thanks!
Solved it was an user mistake.
But thanks anyway.
Hello, we are experiencing an issue with sound interface on iOS devices.
We have a tour with a music across the scenes. This works fine when viewing on desktop or Android devices. But on iPhone, the sound stops when changing scenes (chrome and safari browsers).
The issue can be seen in the link below.
Can anyone help me figure out whats going on?
Thanks!
Hi! I was able to get it working. It was really something conflicting between both xml. Thank you guys for the help.
Hi,
I don't know man.
You put all your code in the html.
I really wonder why you would do such.
To make it as hard as possible for yourself?it doesn't work so you make a mistake somewhere.
I never have problems with this.Tuur
Hi Tuur!
That's because the xml is generated on the fly by our backend and then inserted in html. But I noticed that the iphone swipe behavior is done by the skin xml, which I have imported the default version. Maybe something in the main xml is overriding the skin events.
include the iphone_fullscreen_swipe.xml (plugin folder)
Tuur
Hi Tuur! Thanks for replying. I've included the plugin. But still not working. Can you please point what I'm doing wrong? Thanks
you should always use the newest version available (1.20.11)
otherwise newer devices or mobile OS'es are not supported.
you should always use the newest version available (1.20.11)
otherwise newer devices or mobile OS'es are not supported.
Thanks for replying!
I'm actually using the latest version.
Here's an example: https://meutour360.com/tour-360/casa-chacara-catagua
I noticed that iphone devices with home button, it works by swiping from the bottom of the screen. But it is not working on devices with face id (without home button).... maybe the swiping zone is too near the ios gesture zone
To test the iPhone fullscreen i made 2 identical tours.Using the MakeVtour in 1.20.7 and the the new tool in 1.20.9
As you can see the 20.7 gives you a large black bottom area.
Hi, Klaus is there any way to do this Swipe Up programmatically? Since I don´t use MakeVtour to create the tour I still cannot use the fullscreen on Iphone devices.
Hi Klaus, thank you for replying.
I'll boost up our servers and see if we get any improvement. I noticed that loading panos via vtourskin, or previous/next buttons are way faster than loading it via hotspot.
Is there any tips/guides to better performance in cloud hosting such as AWS/Digital Ocean?
