3D Model Snapshot not Loading (not even in the directory)

Good Day!

Can anyone help me with this?
When I rendered the tour, the 3D Model Snapshot is not included in the folder.
Also it is showing the error:

Zitat

ERROR: plugin[ev_menuthumbimage-scene_model3d] - loading of './assets/model3d/snapshot.jpg?nocache=0.5158950201533463' failed!

Please see attached photo.

Hello,

What I just did is:

1. Took a screenshot of the Dollhouse and save it.
2. Edited in Photoshop with the default size (250x130 px).
3. Save to /assets/model3d/ with the filename snapshot.jpg.

Hope this helps.