Hello,
Second day learning here and not sure why a hotspot randomly appears when viewing the tour out of nowhere.
I have designated hotspots to appear in certain locations (i.e. entrances, exits, and etc). However, when opening the tour.html, extra hotspots are seen in random places like on a ceiling.
I tried playing around with my vtour editor but nothing seems to do a thing.
Is this a bug?
Here's a sample pic
Hi,
you are using the HTML5 viewer and Firefox, right?
The reason for this is the Firefox browser itself - Firefox isn't able to use hardware-accelerated layers (=CSS3D rendering) for some reason, so the hotspots were rendered with the buggy Firefox software-rendering, which is the buggy rendering is the reason for that effect.
You are also expiring a slow rendering performance, or?
Try:
- Updating Firefox
- Updating your graphic card drivers
If still not working:
- enter - about:config - in the Firefox url bar
- then enter - layers.acceleration.force-enabled - in the search field
- check that setting to true by double clicking it
Best regards,
Klaus
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