onloaderror ???

jeromebg

Hi, trying to use onloaderror event but it seems it doesn't work (or I don't use it as is should ?)

Code

<event onloaderror="showerrormsg()"/>
<action name="showerrormsg">
set(layer[errormsg].enabled,true);
tween(layer[errormsg].alpha,1);
delayedcall(7,tween(layer[errormsg].alpha,0,2,,set(layer[errormsg].enabled,false)));
</action>
	<layer name="errormsg" keep="true"
	       url="%SWFPATH%/plugins/textfield.swf"
		   parent="STAGE"
	       align="center"
	       background="true"
		   backgroundcolor="0x000000"
		   backgroundalpha="0.7"
		   padding="20"
		   roundedge="10"
		   autoheight="true"
	       border="false"
	       css="text-align:center; color:#ffffff; font-family:opensans; font-size:25px; "
	       html="Votre connexion est trop lente[br]Connectez vous en wifi."
		   zorder="2"
		   embeddedfonts="true"
		   enabled="false"
		   alpha="0"
	       />

Alles anzeigen

If I load the first pano and then switch my mobile to plane mode, then when I try to load another pano I have a FATAL ERROR message instead of my custom one ?

http://www.valdoisemybalade.com/immersion

Thanx !

jeromebg

No clue ?

sachagriffin

It does not seem to work.

You can try this..
https://krpano.com/docu/actions/#havenetworkaccess

And try loading a 1x1 px png file from your server with cors and crossdomain.xml set properly and run a function to see if it's onloaded is true.

https://krpano.com/docu/xml/#layer.loaded

jeromebg

Thanx Sacha for looking,
but it looks havenetworkaccess is for flash only, and layer.loaded could be a solution, but onloaderror event has been coded for what I need and doesn't work...
and even with showerrors="false" erros are still displayed...
And it's with the 1.18.4 wich is supposed to be stable ...

Klaus, any clues ???

Davx

i would like to know as well since almost all errors i got came from unloaded elements on slow internet,
i guess code start before all is loaded..

and i cannot catch or hide the errors...

it's very annoying because it appear randomly on poor connection,
and at the worst moment when you are demoing in front of potentials customers

Thanks to consider investigating on this problem

best regards

davx

panopan

Hi!

Any updates on this issue? I was just trying to use this feature - using 1.19 pr3, but either this isn't working in this pre-release version, or this hasn't been solved since last summer...

First of all, can you at least confirm I'm trying to use it in a right way?

Code

<events onloaderror="trace(loading error)"/>

Then what I did in terms of testing is I opened up an online panorama, switched off my internet connection with the help of Chrome's developer tools, and then tried to travel to another panorama. Sadly, I didn't get the trace message, and the fatal error still appeared, even though the documentation says "When this event is set, no error will be shown from krpano itself.".

Am I doing something wrong, or is this a known/unknown bug, Klaus?

Please advise, thanks!

panopan

Dear Klaus, or anyone else for that matter,

can you please confirm that this is a bug and you intend to fix it some time? It's a major hassle for us as we can't provide a decent error message to users when for some reason the panorama fails to load.

klaus.krpano

Have you already tried the latest krpano version?

panopan

Zitat von klaus.krpano

Have you already tried the latest krpano version?

Well we're using 1.19 pr3 at the moment, so technically speaking no, we haven't. I will test it with pr5 soon, and will let you know whether it works or not.

Scott Witte

If onloaderror is suppose to fire with any failed loading, including a hotspot image, I can confirm it does not work in v1.19pr5. I tested for failed hotspot image loading only, however.

klaus.krpano

Right, onloaderror only covers pano image loading at the moment, but since 1.19-pr5 this also for HTML5, before it was only for Flash.

sachagriffin

Is there anything that can be triggered when the xml fails either a license or decryption or parse error?

I'd like to be able to email myself links to the tours so I can fix problems. All my tours have a production and development backend, so sometimes new updates can suddenly break an old tour.. or perhaps something breaks on the backend for the xml encryption.

Scott Witte

I also vote for more robust error handling. In my other development work I find it very helpful to critical.

granton

Dear Sirs,

Have you found a solution?
onloaderror issue described above seems to be not supported even in 1.19-pr12...

regards,
Granton

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